Complaints, Compliments, and Feedback Form

If you would like to give us feedback or a compliment, or register a complaint, please use the form below.

We endeavour to reply in 20 working days. If you would like to know the status of your complaint, please email the Queensland Museum Network Directorate.

To help us with your correspondence, please include the following details:

  • Your contact details. However, you are also welcome to provide anonymous feedback.
  • What the complaint, compliment or feedback relates to
  • Whether the complain, compliment or feedback has been previously raised
  • The outcome you are seeking

You can read the Queensland Museum Network's Complaints Management Policy and Procedure (67 KB) pdf document icon here.

Details about complaint, compliment or feedback
Date of incident
Please include the outcome you seek.
Contact details
Please enter "Anonymous" if you want to provide an anonymous complaint/compliment/feedback.
Privacy & security

Queensland Museum Network collects your personal information so that we may respond to enquiries, feedback, compliments or complaints. For more information about how we handle personal data in accordance with the Information Privacy Act 2009, please read our Privacy Policy.

If you are not satisfied with the way Queensland Museum Network has handled your complaint and you have exhausted all other avenues, you can ask the Queensland Ombudsman to review your case.